OpenScape Business UC
UC perfection
Your clients demand UC and the OpenScape Business UC suite doesn’t disapoint.Â
- Cloud mobility
- Contact centre
- Teams Integration
- Operator Console
Application Suite
Unify Phone
Unify Phone adds powerful collaboration capabilities from the cloud to your current OpenScape solutions delivering a hybrid-working experience.Â
Unify Phone is the right choice for customers who looking for an easy-to-use telephony softphone from the cloud for hybrid and mobile working.
A progressive web app on your desktop or laptop and an app on iOS and Android. Unify Phone works anywhere on any device! Unify Phone can also be embedded into MS Teams and the plugin is installed from Microsoft Store.
myPortal for Outlook
myPortal for Outlook is the user portal integrated in Microsoft Outlook for accessing the unified communication functions of OpenScape Business.Â
It is analogous to myPortal. With myPortal for Outlook, all the myPortal UC Suite features can be integrated seamlessly into Microsoft Office Outlook. Users thus have direct access to their personal voicemail and fax messages, can dial directly from their Outlook contacts and use them for scheduling phone conferences.
myPortal is also available as a standalone desktop client on PC or MAC.
myAgent
myAgent is the perfect inbound voice contact centre solution for SME clients. Powerful scheduling, in call messaging, queues and skill based routing are all available.
With up to 64 concurrent agents logged in and with an array of reporting and supervisor tools myAgent brings enterprise grade routing to the SME sector.
myAttendant
Perfect for your professional services clients who maintain a traditional reception position.
myAttendant delivers an amazing screen based console experience for these users with an intuitive, fast interface and an array of call handling tools.
myPortal @Work
myPortal @Work is a webRTC soft client with impressive CTI capabilities. Integrated directories and favourites make it the perfect companion for home workers or people on the move.
Compatible with MAC or PC myPortal @Work can be used with any good quality headset to deliver great quality audio calls.