Starting on Friday, January 24, 2025, over the weekend (January 25 and 26) and on the following Monday, January 27, the license server migration from AMC to Licenses & Services will take place.
Access to both license servers will be blocked on these days. To ensure data integrity during the migration, their functionality (AMC and Licenses & Services) will not be accessible. The online connection for the installed end customer systems will continue to be available. Both license servers will be available again by Tuesday, January 28th at the latest. The AMC will then only be available for the discontinued products MiVoice Office 250 and SX200.
Please do NOT plan any customer activities that require access to the license server during this time. This applies to ALL heritage Mitel products.
After the migration, the following separate e-mail address will be available to receive information about the changeover and the new license server for MiVoice Business and MiContact Center Business: AMCMigration@mitel.com
Please use the training materials already available and other documents related to the migration:
License Server Training Documentation: https://powerup.mitel.com/concierge/ucm/#/ucm/1675/2370/List/0?Id=5E816523-514A-452C-BEFD-D62E316124F0
LMS Course: https://mitel.myabsorb.com/#/online-courses/73f62f59-265c-4d7b-88f7-91e38274f3d5
Mitel Licensing Team