We pride ourselves on the support we provide our partners. We took the decision to enforce web based ticket creation in late 2025 to ensure that we get the information we need to perform at our best.
You can raise a support request using the form below, remember, there are two AI bots who can answer most of the common questions asked in our support channel.Â
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RSP Challenges
Dear RSP user,
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Due to currently limited system resources related to our ongoing data center migration, users may experience difficulties logging on to RSP as well as reduced system performance.
Our technical teams are actively working to stabilize the environment and restore normal service operation as soon as possible.Â
We apologize for any inconvenience this may cause and appreciate your patience and understanding.