Update & Inspire
Keeping you updated.
We think it’s essential to keep our reseller channel updated. Starting in January 2025 this part of our website will be updated daily.
Come here for regular updates, news, how to’s and technical updates for the Viegli portfolio products.
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Price Increases April 2025
OpenScape Portfolio Product / Software Support (SSP) Price changes effective April 7th, 2025 Mitel Partners,
OpenScape Business DIUT3 & Phase-out of DIUT2 Boards
With this circular we’re declaring the release of OpenScape Business DIUT3
and the Phase-Out of the DIUT2 boards at the same time.
UMC Account Request Form for Partners
The UMC platform delivers a single point of management for all of the Unify Phone
OpenScape Business V3, Administrator Documentation, Issue 51
The administration guide for OpenScape Business has been updated. Here is the latest version (51).
OpenScape Business V3, myAgent, User Guide, Issue 15
The latest release of OpenScaope Business had a number of feature enhancements for myAgent. Here
Getting started with RSP
With a number of new partners joining the Mitel community, many of whom specialise in on premise deployments. Here’s the latest guide to using RSP.
OpenScape Business – Supported Phones / Key Modules
We get asked all the time what older devices will work with the latest release of OpenScape Business. Here’s your definitive guide…
myAgent – How to handle a Callback
Our Head of Training, Keren Cornhill, is busy putting together a complete new suite of
V2 to V3 Upgrade Campaign
Viegli launch industry first… Whilst it may be 23 months away NOW is the time