Talkative – AI Knowledge Base – Suggestions

We’re excited to introduce our Knowledge Base Suggestions feature, designed to make managing your knowledge base effortless and efficient. For contact centres, real-world customer interactions are a key mechanism for improving the quality of responses over time. As such, customer conversations are the best way to help you identify gaps in your knowledge base. This new…

New Hosted Cost Calculator

We host 100’s of OpenScape Business systems for our resellers but only a few Mitel resellers sell Osbiz as a UCaaS solution. Why? Well, after extensive research by our account managers and our marketing team the conclusion is this. You don’t realise just how powerful, well priced and easy to deploy OpenScape Business is from…