Page 11 - Demo

Product HighlightAlmost all these sites will have both a voice element and a web chat bot, and coming very soon, most of them will be integrated with WhatsApp for chat integration too.We have various examples, but a nice one is https://sally.demo-ai.co.uk/Sally service is a voice bot that can talk to you (voice and webchat) about the Belfry resort.IntegrateNow we%u2019ll create the actual demo content, be that an IVR, chat bot, or both. We%u2019ll integrate that to our own in house MiVB and MCX contact centre so that we track metrics and, more importantly, should the customer want to speak with a human they will engage with someone here at Viegli.The OpenScape Business demonstrations will be built on our own in-house system, and we%u2019ll use myAgent contact centre so that we can track call metrics and ensure that the end user calls are answered.Typically, our OMG sites and demonstrations are built within 72 hours of the reseller identifying the opportunity and detailing to us what they want the demo to achieve. Our very own Keren Cornhill, our training lead, can also assist you in demonstrating the site(s) that are of interest to your client.Why they workThe concept of OMG is based on a need satisfaction sale process. You uncover the need for the client and demonstrate that you have both understood the issue (positioning yourself as an expert) and delivered the benefit to the client that covers that need.It%u2019s way more powerful, and way more profitable than selling on price, that%u2019s for sure.If you have a use-case demo that you want us to build simply visit https://viegli.net/omg and submit a demo request.